Mattress 10 Year Warranty
Our Mlily mattresses are designed for normal domestic use which is defined as 8-10 hours of full horizontal body support a day for at least 10 years. Providing the mattress is in a clean, undamaged, and sanitary condition, Mlily will replace your mattress free of charge if it is deemed to be a manufacturing fault within 10 years from the date of purchase.
This Warranty Excludes:
• Damage due to abuse
• Soiled or burned
• Moisture ingress
• Commercial or medical use
• Bedding sold “As is”
• Comfort preference*
• Normal body indentation less than 30mm**
• Inappropriate foundations, i.e., timber slats greater than 7cm apart, bowed posture slats or narrow tubing.
Memory Foam Pillow 5 Year Limited Warranty
Our Mlily Memory Foam Pillows are designed for normal domestic use which is defined as 8-10 hours of use a day for at least 5 years. Providing the pillow is in a clean, undamaged, and sanitary condition, Mlily will replace your pillow free of charge if it is deemed to be a manufacturing fault within 5 years from the date of purchase.
Foam Warranties Excludes:
• Damage due to abuse
• Moisture ingress
• Commercial or medical use
• Comfort preference*
• Soiled or burned
Mattress Topper 5 Year Limited Warranty
Our Mlily mattress toppers are designed for normal domestic use which is defined as 8-10 hours of full horizontal body support a day for at least 5 years. Providing the mattress topper is in a clean, undamaged, and sanitary condition, Mlily will replace your mattress topper free of charge if it is deemed to be a manufacturing fault within 5 years from the date of purchase.
Foam Warranties Excludes:
• Damage due to abuse
• Moisture ingress
• Commercial or medical use
• Bedding sold “As is”
• Comfort preference*
• Soiled or burned
